Privacy Policy

At Zero Automotive Pty Ltd (“ZA”, “We”, “Us”, “Our”), We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose and store personal information in accordance with applicable privacy laws and regulations.

1. DEFINITIONS

“Company IP” includes but is not limited to the contents, layout, design, colours, appearance and imagery of the Website, Contents and Materials in addition to all copyrights, trademarks, trade secrets, patents, know-how and other intellectual property contained therein.

“Content” means any content, writing, images, audiovisual content or other information published on the website.

“Goods” means any or all goods provided by US on the Website or otherwise.

“Materials” means any materials, information or documentation that We may provide to You in connection with your use of the Website or the Goods including documentation, data, information developed by Us or owned by US, and other materials that may assist in Your use of the Website or Goods.

“Parties” means both You and Us.

“Third Party Service Provider” means a third party, separate from Us, but which provides services that assist Us in providing Goods and services. This may include but is not limited to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfilment and other services.

“Website” means the home page www.zeroautomotive.com.au , main page and all pages, sub pages, blogs, forums, all other connected pages and all other connected internet content.

“You” means any users of our Website.

 

2. TYPES OF PERSONAL INFORMATION COLLECTED AND STORED

We may collect and store the following types of personal information:

a) Contact information such as name, address, phone number, and email address.
b) Billing and payment information.
c) Information related to products or services that we offer.
d) Information provided through customer inquiries.
e) Any other information voluntarily provided to us.

 

3. HOW PERSONAL INFORMATION IS COLLECTED ASND STORED:

We collect personal information through various means, including:

a) Directly from customers and third parties when provided to us, such as filling out forms on our website, email or phone communications and purchase transactions.
b) Automatically through cookies, tracking systems (such as information about your browsing preferences) and similar technologies via interactions with our website or use our services.
c) From third-party sources, such as business partners or service providers, where permitted by law.

Personal information is stored securely on our servers or on the servers of our trusted Third Party Service Providers. We take all reasonable measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

 

4. REASONS FOR COLLECTING PERSONAL INFORMATION:

We collect personal information for the following purposes:

a) To provide and improve our products and services.
b) To process transactions and fulfil orders.
c) To communicate with customers and respond to their inquiries.
d) To comply with legal obligations and regulations.

 

5. HOW PERSONAL INFORMATION IS USED AND DISCLOSED:

We may use personal information for the purposes outlined above and may disclose it to:

• Our employees and authorised agents who need access to the information to perform their duties.
• Third-party service providers who assist us in operating our business, such as payment processors, shipping companies, legal and accounting advisors,
  financiers and IT service providers.
• Law enforcement or government agencies where required by law or to protectour legal rights.

 

6. ACCESSING PERSONAL INFORMATION:

Third parties have the right to access, update, or correct any of their personal information held by us. To request access to your personal information, please contact us using the contact details provided below.

 

7. LODGING A COMPLAINT:

Any person or entity that believes their personal information has been mishandled has any concerns about our privacy practices are advised to contact us immediately. We take all complaints seriously and will investigate them promptly and thoroughly.

 

8. OVERSEAS DISCLOSURE:

We may disclose personal information to overseas recipients for the purposes outlined in this Privacy Policy. When we transfer personal information to overseas recipients, we will take reasonable steps to ensure that this information is protected in accordance with applicable data protection laws.

How to contact us:

Zero Automotive Pty Ltd
31-35 Conmurra Avenue, Edwardstown 5039 South Australia
Phone: +61 (08) 8275 6333
Email: enquiries@zeroautomotive.com.au

This Privacy Policy is effective as of 20 February 2024 and may be updated from time to time. We encourage you to review this Privacy Policy periodically for any changes. By using our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.